# Chatwoot

## Docs

- [Canned Responses](https://mintlify.wiki/Merkurcode/nauto-console/ai/canned-responses.md): Pre-written message templates that help agents respond quickly and consistently to common customer questions
- [Captain AI Agents](https://mintlify.wiki/Merkurcode/nauto-console/ai/captain.md): Intelligent AI agents that can handle customer conversations, provide personalized support, and integrate with your knowledge base
- [Agent Bots](https://mintlify.wiki/Merkurcode/nauto-console/ai/chatbots.md): Automate conversations with webhook-based agent bots that integrate with external services
- [Accounts](https://mintlify.wiki/Merkurcode/nauto-console/api/accounts.md): Manage Chatwoot accounts via API - create, retrieve, and update account information
- [Agents](https://mintlify.wiki/Merkurcode/nauto-console/api/agents.md): Manage agents and team members in your Chatwoot account
- [Authentication](https://mintlify.wiki/Merkurcode/nauto-console/api/authentication.md): Learn how to authenticate with the Chatwoot API using access tokens
- [Contacts](https://mintlify.wiki/Merkurcode/nauto-console/api/contacts.md): Manage customer contacts, their information, and relationships in Chatwoot
- [Conversations](https://mintlify.wiki/Merkurcode/nauto-console/api/conversations.md): Manage customer conversations, their status, assignments, and metadata
- [Inboxes](https://mintlify.wiki/Merkurcode/nauto-console/api/inboxes.md): Manage communication channels and inboxes in your Chatwoot account
- [Messages](https://mintlify.wiki/Merkurcode/nauto-console/api/messages.md): Send, retrieve, and manage messages within conversations
- [API Overview](https://mintlify.wiki/Merkurcode/nauto-console/api/overview.md): Introduction to the Chatwoot API, base URLs, versioning, and getting started guide
- [Webhooks](https://mintlify.wiki/Merkurcode/nauto-console/api/webhooks.md): Configure webhooks to receive real-time notifications about events in your Chatwoot account
- [Email Channel](https://mintlify.wiki/Merkurcode/nauto-console/channels/email.md): Set up email support inbox and manage customer conversations via email
- [Facebook Messenger](https://mintlify.wiki/Merkurcode/nauto-console/channels/facebook.md): Integrate Facebook Messenger to manage customer conversations from Facebook pages
- [Instagram Direct](https://mintlify.wiki/Merkurcode/nauto-console/channels/instagram.md): Manage Instagram Direct Messages through Chatwoot
- [LINE Integration](https://mintlify.wiki/Merkurcode/nauto-console/channels/line.md): Connect LINE messaging app to manage customer conversations
- [SMS Channel](https://mintlify.wiki/Merkurcode/nauto-console/channels/sms.md): Send and receive SMS messages through Twilio integration
- [Telegram Integration](https://mintlify.wiki/Merkurcode/nauto-console/channels/telegram.md): Connect Telegram bot to manage customer conversations
- [TikTok Integration](https://mintlify.wiki/Merkurcode/nauto-console/channels/tiktok.md): Connect TikTok Business account to manage customer conversations
- [Twitter/X Integration](https://mintlify.wiki/Merkurcode/nauto-console/channels/twitter.md): Manage Twitter Direct Messages and mentions through Chatwoot
- [Website Widget](https://mintlify.wiki/Merkurcode/nauto-console/channels/website-widget.md): Install and customize the Chatwoot chat widget on your website
- [WhatsApp Business](https://mintlify.wiki/Merkurcode/nauto-console/channels/whatsapp.md): Integrate WhatsApp Business API to manage customer conversations
- [Code Style Guidelines](https://mintlify.wiki/Merkurcode/nauto-console/contributing/code-style.md): Code style and formatting standards for Chatwoot development
- [Contributing to Chatwoot](https://mintlify.wiki/Merkurcode/nauto-console/contributing/overview.md): Guidelines for contributing to the Chatwoot project
- [Development Environment Setup](https://mintlify.wiki/Merkurcode/nauto-console/contributing/setup.md): Set up your local development environment for Chatwoot
- [Testing Guide](https://mintlify.wiki/Merkurcode/nauto-console/contributing/testing.md): How to run and write tests for Chatwoot
- [Custom Attributes](https://mintlify.wiki/Merkurcode/nauto-console/developers/custom-attributes.md): Add custom fields to contacts and conversations for enhanced data tracking
- [Webhooks](https://mintlify.wiki/Merkurcode/nauto-console/developers/webhooks.md): Configure webhooks to receive real-time event notifications from Chatwoot
- [Widget API Reference](https://mintlify.wiki/Merkurcode/nauto-console/developers/widget-apis.md): Complete API reference for Chatwoot widget methods, events, and customization
- [Widget SDK Methods](https://mintlify.wiki/Merkurcode/nauto-console/developers/widget-sdk.md): JavaScript SDK methods for controlling the Chatwoot widget programmatically
- [Chatwoot Features Overview](https://mintlify.wiki/Merkurcode/nauto-console/features.md): Explore all the powerful features Chatwoot offers for managing customer conversations, team collaboration, automation, and analytics
- [Automation Rules](https://mintlify.wiki/Merkurcode/nauto-console/features/automation.md): Automate workflows with rules, triggers, conditions, and actions
- [Contact Management](https://mintlify.wiki/Merkurcode/nauto-console/features/contacts.md): Managing contacts, profiles, custom attributes, and segmentation
- [Conversation Management](https://mintlify.wiki/Merkurcode/nauto-console/features/conversations.md): Managing conversations, assignments, status, and priorities
- [Omnichannel Inbox](https://mintlify.wiki/Merkurcode/nauto-console/features/omnichannel.md): Unified inbox across all communication channels
- [Reports & Analytics](https://mintlify.wiki/Merkurcode/nauto-console/features/reports.md): Analytics, CSAT, agent performance, and conversation metrics
- [Team Management](https://mintlify.wiki/Merkurcode/nauto-console/features/teams.md): Organize agents into teams, manage assignments, and control access
- [Managing Articles](https://mintlify.wiki/Merkurcode/nauto-console/help-center/articles.md): Create, edit, and publish help center articles for your knowledge base
- [Categories & Organization](https://mintlify.wiki/Merkurcode/nauto-console/help-center/categories.md): Structure your Help Center with categories, subcategories, and related content
- [Help Center Overview](https://mintlify.wiki/Merkurcode/nauto-console/help-center/overview.md): Build a self-service knowledge base portal for your customers
- [Portal Customization](https://mintlify.wiki/Merkurcode/nauto-console/help-center/portal-customization.md): Customize your Help Center appearance, branding, and settings
- [Dashboard Apps](https://mintlify.wiki/Merkurcode/nauto-console/integrations/dashboard-apps.md): Extend Chatwoot with custom iframe-based applications
- [Dialogflow Integration](https://mintlify.wiki/Merkurcode/nauto-console/integrations/dialogflow.md): Add intelligent chatbot capabilities to Chatwoot using Google Dialogflow
- [Linear Integration](https://mintlify.wiki/Merkurcode/nauto-console/integrations/linear.md): Create and manage Linear issues directly from Chatwoot conversations
- [Integrations Overview](https://mintlify.wiki/Merkurcode/nauto-console/integrations/overview.md): Connect Chatwoot with your favorite tools and services
- [Shopify Integration](https://mintlify.wiki/Merkurcode/nauto-console/integrations/shopify.md): Connect Chatwoot with Shopify to provide context-aware e-commerce support
- [Slack Integration](https://mintlify.wiki/Merkurcode/nauto-console/integrations/slack.md): Connect Chatwoot with Slack for real-time notifications and team collaboration
- [Introduction to Chatwoot](https://mintlify.wiki/Merkurcode/nauto-console/introduction.md): Learn about Chatwoot, the modern open-source customer support platform that helps businesses deliver exceptional customer experiences
- [Quick Start Guide](https://mintlify.wiki/Merkurcode/nauto-console/quickstart.md): Get started with Chatwoot in minutes. Set up your account, create your first inbox, invite team members, and start handling customer conversations
- [Backup and Restore](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/backup-restore.md): Database backup and restore procedures for Chatwoot self-hosted installations
- [DigitalOcean Deployment](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/digital-ocean.md): Deploy Chatwoot on DigitalOcean using Droplets, App Platform, or one-click installation
- [Docker Deployment](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/docker.md): Deploy Chatwoot using Docker and Docker Compose for containerized environments
- [Email Setup](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/email-setup.md): Configure email delivery for Chatwoot using SMTP, SendGrid, or Mailgun
- [Environment Variables](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/environment-variables.md): Complete reference for all Chatwoot environment variables
- [Heroku Deployment](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/heroku.md): Deploy Chatwoot to Heroku with one-click deployment for quick setup and managed infrastructure
- [Kubernetes Deployment](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/kubernetes.md): Deploy Chatwoot on Kubernetes using Helm charts for production-grade, scalable deployments
- [Monitoring and Health Checks](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/monitoring.md): Monitor your Chatwoot installation with health checks, metrics, and observability tools
- [Self-Hosting Overview](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/overview.md): Deploy and manage your own Chatwoot instance with full control and customization
- [PostgreSQL Configuration](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/postgres.md): Configure PostgreSQL database for Chatwoot self-hosted installations
- [Redis Configuration](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/redis.md): Configure Redis for caching, background jobs, and real-time features in Chatwoot
- [Scaling Strategies](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/scaling.md): Horizontal and vertical scaling strategies for Chatwoot self-hosted installations
- [Storage Configuration](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/storage.md): Configure file storage for Chatwoot using local disk, Amazon S3, Google Cloud Storage, or Azure Storage
- [Troubleshooting](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/troubleshooting.md): Common issues and solutions for Chatwoot self-hosted installations
- [Upgrade Procedures](https://mintlify.wiki/Merkurcode/nauto-console/self-hosting/upgrades.md): Safely upgrade your Chatwoot self-hosted installation to the latest version